FREE SHIPPING ON ORDERS OVER $100!

RETURN POLICY

SHIPPING

Free ground shipping on all orders on $100 or more within the Contiguous US. $5 flat rate shipping for all orders under $100.

 

DON'T LOVE YOUR ITEM?

We hope you love everything you select from our store, but if something isn't quite right, don't worry! We have included a return label in your package. Shipping back your item is on us! Place the return label over the label on the outside of your original package and drop off at any UPS location. Once we receive your item in its original, unworn condition, you will receive a refund for the purchase price. Returns must be post marked within 10 days of arrival date. All merchandise purchased through the online store must be shipped back to our distribution location. Online items cannot be returned in-store.

Frequently Asked Questions

 

Shipping

Where do you ship to? 

Blu Spero ships anywhere in the US! 

 

Do you offer free shipping? 

We provide free standard shipping on orders over $100 

 

How Long will it take for me to receive my order? 

Your order will leave our warehouse within 2 business days from the date it was placed. Once shipped: Standard Shipping takes 3-5 Business Days 

 

Returns 

What is your return policy? 

Only full priced items are valid for exchange or refund within 10 days of receiving item. Items purchased on sale or using a promo code are FINAL SALE and cannot be returned for exchange or refunds.  

 

How do I return an item? 

Please follow the quick and easy steps below;  

  1. Give us your Feedback! Please tell us the reason you’re returning by filling out return card you had received with your item. 
  2. Use the Free return label that comes with your order 
  3. Package back in the poly package given. If poly package damage, before sending off go to your local UPS store to repackage your item. 
  4. Send it off; we’ll do the rest! 

 

How long will it be fore I get a refund? 

Refunds post 2-3 Business Days once we receive the return. A confirmation email will be sent once we initiate the return. 

 

Can I return my purchase from bluspero.com to one of the retail store locations? 

At this time, merchandise cannot be returned to the stores and vice versa. Merchandise purchased in-store cannot be returned to our website. 

 

 Ordering 

Can I use more than one Promo code on an order? 

Multiple Promo Codes cannot be used within the same order 

 

Out of Stock 

Unfortunately, our styles are unique and come in limited quantities. 

  

Order Status 

Track Your Order 

Once your order has been shipped, a confirmation email will be sent to your email address. To track your order, simply used the UPS tracking number in the shipping confirmation email. 

  

Gift Cards 

Gift cards from our in store locations cannot be used on the website at this time. 

 

What kinds of payment methods do you accept? 

We accept the following forms of payment: 

Visa 

Master 

Discover 

American Express 

Paypal 

 

Do you restock items? 

Unfortunately, we do not restock most of our items. You may also contact your local store to check availability. 

 

Can I modify or cancel my order? 

In order to insure all of customers receive their order in a timely manner, changes and/ or cancellations are not allowed.  

 

When will my order ship? 

Items will be shipped out within 1 or 2 working days. 

 

How do I check my order status? 

Confirmations are sent via email when your order has been placed. Once your order is ready for shipment you will receive an email with a tracking number.   

 

 Do you have any measuring tips? 

To choose the correct size for you, measure your body as follows: 

 

 BUST 

With your arms relaxed at your sides, measure around the fullest part of your chest. 

 

WAIST 

Measure around the narrowest part of your natural waist, generally around the belly button.  To ensure a comfortable fit, keep one finder between the measuring tape and your body. 

 

HIPS 

With your feet approximately 6” apart, measure around the fullest part of your hips. This area usually corresponds to the top of your legs. 

 

INSEAM 

Measure from the top of your inner thigh to the bottom of your ankle.

 

How do I know what size to order? 

Write down your measurement numbers and keep them handy. Please refer to the product description for more accurate size guidance. 

 

More questions? Contact us  

1.866.454.2320

customerservice@bluspero.com 

8AM-5PM

MONDAY - FRIDAY 

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